Consulting Services Overview

Our Consulting and Coaching Services:

Comprehensive Consulting Solutions for Small Businesses is a Northwest Arkansas (NWA) based business management consulting and coaching firm. We are here to advise and guide business owners through an upcoming change or transition, to address and resolve problem areas, and/or to identify and take advantage of any opportunity areas to maximize profit and increase operational efficiencies.

Small business owners have many puzzle pieces that must fit together to ensure the business is running smoothly and efficiently. The small business puzzle has many puzzle pieces including business planning and revenue growth, marketing and sales, recruiting and staff culture, retention and customer experience, processes, sales training, operations, and more. Comprehensive Consulting Solutions for Small Businesses is here to help business owners realign one or more pieces of the small business puzzle.

Contact us to schedule your free consultation with a Small Business Consultant to see if our business consulting and/or business coaching solutions are a match for your business.

Our Consulting Services:

Business Planning, Operations, and Revenue Growth

Business consulting to help small businesses address and resolve problem areas, handle upcoming changes and transitions, and identify and take advantage of opportunity areas to maximize profit and increase operational efficiencies
Strategic planning sessions, business plans, business planning, goal setting, and measurement to help small businesses identify and understand their current results and take advantage of opportunities, which could include revenue growth, maximizing compensation, increasing brand awareness, and more
Business coaching to help business owners and teams drive to their goals through weekly calls or webinars to review goals, progress, and their plan to achieving goals. Coaching is available for the business owner and/or staff

Process Creation, Improvement, and Workflow Automation

Marketing, Sales, and Retention

Marketing consulting to build or execute a marketing plan or a set of strategies and tactics:
- Retain customers better or more consistently and/or increase customer satisfaction through processes
- Grow revenue, sales, market share, or achieve specific milestones through marketing tactics, sales process improvements, and customer on-boarding
Strategies could include sales training, marketing, customer experience and retention, and process creation or implementation to improve efficiencies.
Tactics could include online marketing (online presence, social media, website builds, and/or optimization), direct mail, networking, community involvement, technology, referrals, and more

Recruiting, Staffing, and Culture

Recruiting strategies and tactics to find the right talent for your small business
Sales and sales process training to increase close rate for staff including scripting, sales presentation, lead follow-up, overcoming objections, etc. Sales training can be for an individual or group
Customer Service training for individuals and groups
Staff accountability and retention tactics such as block schedules, small business structure, team meetings, employee appreciation, values, mission and vision, one-on-ones, communication style and planning, progress and measurement, and more

Process Creation, Improvement, and Workflow Automation

Development, installation, execution, and workflow automation related to running your small business including:
- Operations
- Business Planning
- Employee hiring, on-boarding, and training
- Talk path creation
- Customer contacts, retention, and on-boarding
- Execution of marketing or growth tactics
- Sales process, lead follow-up, and more
- Systems and processes to automate tasks