Business Consultant in Arkansas

WHO WE ARE

Comprehensive Consulting Solutions for Small Businesses offers business management consulting for small business owners that need business consulting and coaching solutions to increase operational efficiencies and maximize profit. We guide small businesses through upcoming changes and transitions. We also help owners address and resolve problem areas or identify and take advantage of opportunity areas. Small businesses are composed of many different puzzle pieces that make up the business (the small business puzzle) – operations, business planning, marketing, recruiting, revenue growth, customer experience, sales and sales process, staff training, employee culture and retention, processes, and more. When a puzzle piece is misaligned or lacking, it can impact revenue, profit, productivity, and operational efficiencies.

Comprehensive Consulting Solutions for Small Businesses helps business owners identify opportunities to realign its puzzle pieces. ​A Small Business Consultant can coach or consult a business owner through the strategy, process, and tactics or can execute those on behalf of the small business. We offer business consulting and coaching to small businesses in Northwest Arkansas and the River Valley including Van Buren, Fort Smith, Fayetteville, Springdale, Rogers, Bentonville, Bella Vista, Siloam Springs, and all cities in between. We also help entrepreneurs across Arkansas and surrounding states. To schedule a free consultation with a Small Business Consultant, email, call (479) 935-2488, or contact us.

Small Business Puzzle Logo

Accredited Small Business Consultant

Comprehensive Consulting Solutions for Small Businesses’ founder, Mollie Watkins, is an Accredited Small Business Consultant® and proud member of the AASBC®. The Association of Accredited Small Business Consultants® (AASBC®) is the only global association specializing in training and certification of small business and SME consultants.

WHAT WE DO

Business consultants at Comprehensive Consulting have the ability to provide a wide range of services for small businesses. The expert advising, consulting, coaching and planning services they provide can really supplement the small business owner’s knowledge. This guidance and support can be integral for a small business’ success and growth. How do they do that? Advisors, work with companies to achieve their goals, streamline operations, identify management issues, troubleshoot, assess technology and automation needs, create and optimize websites, and develop marketing and recruiting strategies to enable growth. Business consultants work closely with the business owner and management and really get to know them. By doing so, they help the business fine tune their operations and increase their efficiency.

Key components of consulting services are Identifying, addressing, and overcoming roadblocks and opportunities. Consultants dive into your business and look under the rugs and in the corners to really understand how a business operates and determine areas to be strengthened. Getting to know the clientele is paramount. Problem identification and problem solving are essential components in order put the business on the right path. Whether it’s marketing, automation, operations, business planning, recruiting, revenue growth, customer experience, sales, sales process, staff training, employee culture and retention, or processes, CCS consulting agency has the expertise to make a positive impact. Once areas of need are identified and a “doable” plan Is developed, hands on coaching and education can be provided for the business owner and staff, so the new strategy can be successfully implemented. Once the problems are dealt with, future planning is necessary. Forecasting and strategic planning is crucial to grow any business.

Why, you ask? It aids in setting reasonable, measurable goals based on a business’ historical and current data. Consultants analyze this data and utilize it to determine change, growth or improvements that need to be made. Businesses that identify current and future trends that align with their priorities, have greater success. Business consultants have the expertise to assess trends specific to a company and establish a solid plan from which to move forward. Their guidance and support for the plan’s implementation is paramount. The expert knowledge, objectivity, and analysis that business consultants provide, allows for small businesses to improve performance and prevent and future problems. In a nutshell, they are the “fixers’ to put a company on the right track. Consultants can be the difference between a business surviving or thriving! To view our consulting services overview flyer, download it here.

Check out our video to learn more about Comprehensive Consulting.

OUR CONSULTING SERVICES

We offer business management consulting for small business owners who need solutions to increase operational efficiencies and maximize profit. We guide small businesses through upcoming changes and transitions. We also help owners address and resolve problem areas or identify and take advantage of opportunity areas. Comprehensive Consulting Solutions for Small Businesses can guide business owners through strategy, process, and tactics or we can execute those on behalf of the small business. We help with the small business puzzle. Small businesses are composed of many different puzzle pieces that make up the business (the small business puzzle) – operations, business planning, marketing, recruiting, processes, revenue growth, customer experience, retention, sales process, and more. When a puzzle piece is misaligned or lacking, it can impact revenue, profit, productivity, and operational efficiencies. Comprehensive Consulting Solutions for Small Businesses helps business owners identify opportunities to realign their puzzle pieces. ​A Small Business Consultant can coach or consult a business owner through the strategy, process, and tactics or can execute those on behalf of the small business.

 

If you need help with execution to meet goals or if you have the capacity to execute, but just don’t know where to start – we can help either way!  We aren’t like most consultants – we understand the top-level big picture, but we know that the tactics are where the magic happens!  We can guide or teach you how to reach your goals through direction, activity, consistency, and accountability!  Or we can do it for you!

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OUR CONSULTING SERVICES

Business Consulting

CCS offers business consulting to help small businesses address and resolve problem areas, handle upcoming changes and transitions, and identify and take advantage of opportunity areas to maximize profit and increase operational efficiencies

  • Conduct research to understand the product, benefits, market, and potential to create, revise, or update the marketing plan, mix, or target including competitor analysis, industry analysis, online marketing presence, and much more. We can also complete research and present solutions for systems, tools, automation, and integration.

  • Strategic planning sessions, business plans, business planning, goal setting, and measurement to help small businesses identify and understand their current results and take advantage of opportunities, which could include revenue growth, maximizing compensation, increasing brand awareness, and more

  • Business coaching to help business owners and teams drive to their goals through weekly calls or webinars to review goals, progress, and their plan to achieving goals. Coaching is available for the business owner and/or staff.

  • Process creation, improvement, and implementation + development, installation, execution, and measurement of processes related to running your small business including:

    • Operations

    • Business Planning

    • Employee hiring, on-boarding, and training

    • Talk path creation

    • Mission, Vision, and Values Development

    • Customer contacts, retention, and on-boarding

    • Execution of marketing or growth tactics

    • Sales process, lead follow-up, and more

Operations

Comprehensive Consulting offers guidance, coaching, and execution associated with all small business puzzle that deal with operating and running your small business such as business planning, process efficiencies, strategic planning, system and automation integration, work flows, project management, and much more. We have many years of experience working in all areas of small business and understand the small business puzzle and how it all works together to achieve goals. We can work with you or guide you through the challenge or opportunity area or can execute on your behalf to research and present solutions, analyze workflow or processes, improve marketing conversions, lead generation, and/or brand awareness, review tools and systems used in the business’ point of sale, customer and prospect communication and follow-up platforms, recruiting tools, accountability and project management, and much more,

  • Improve efficiencies, overcome obstacles, or plan for growth through a combination of operational, marketing, and recruiting strategies/tactics.

  • Business Planning and Strategic Planning + Steps to Starting a Business

  • SWOT Analysis, Goal Setting, and Key Performance Indicators

  • Process Workflow & Automation

  • Project Management and Automation

  • Planning, Implementation, Execution, and Measurement

  • Accountability Workflows, Processes, and Tools

  • Systems, Automation, and Workflows

 

Marketing, Sales, & Retention

We offer marketing consulting to build or execute a marketing plan or a set of strategies and/or tactics including planning, execution, implementation, and measurement. CCS has many years of experience helping small businesses growth exponentially. We help small businesses grow revenue, sales, market share, and achieve specific milestones through marketing tactics, sales process improvements, and other processes. Comprehensive Consulting Solutions can guide you through how to work through the strategy and development of tactics or we can do it for you (execute on your behalf).

  • Areas we can help with:

    • Marketing Buckets, Lead Generation, Lead Pipeline and Communication, Automation and Workflows, Processes, and Systems (tools)

    • Sales Training, Sales Objections and Pipeline, Customer Experience and Retention, and Process Creation or to Improve Efficiencies

    • Sales and sales process training to increase close rate for staff including scripting, sales presentation, lead follow-up, overcoming objections, etc. Sales training can be for an individual or group.

    • Customer Retention, Sales Process, Talk Paths, and Overcoming Objections. Customer Service training for individuals and groups.

    • Online Marketing (online presence, social media, website builds, and/or optimization), traditional marketing, direct mail, networking, community involvement, technology, referrals, and more

Recruiting

At CCS, we offer help with recruiting or staffing for your small business. We have many years of experience with hiring and finding staff. We can create a job ad description and ad, manage applicants that come in, and conduct prescreen interviews to help decrease wasted time for the business owner. Here are some of the areas that we help business owners with:

  • Find talent, improve the prescreen and interview process to find the right candidates, and ensure ads are optimized for the online bots.

  • Recruiting Strategies and Tactics – Planning, Execution, Implementation, and Measurement

  • Setup Recruiting Profiles (Indeed, LinkedIn, etc.)

  • Research & Write Job Ad, Research & Create Prescreen or Interview Questions, and Post Ad on a Recruiting Sites & Directories

  • Staff Accountability and Processes - such as block schedules, small business structure, team meetings, employee appreciation, one-on-ones, communication style and planning, progress and measurement, and more

Marketing, Online Marketing, Sales, Retention, Websites, Social Media, Directories, SEO, and More for Your Small Business

At Comprehensive Consulting Solutions for Small Businesses, we understand all of the small business puzzle. We can teach you or guide you on how to execute your strategy and tactics or we can execute your strategy by executing specific tactics on your behalf. Here are some of the marketing tactics we handle for clients:

  • Develop, execute, and measure marketing plans, lead generation tactics, processes, and sales funnel pipelines. Depending on the client, there could be online and more traditional tactics included in the marketing plan to make sure goals are achieved.

  • Create New Websites, Website Redesigns, Blogs, Website Updates, Content, and Pages, SEO Tool Setup, SEO Tool Updates, Directory Updates, and Other Search Engine Optimization tactics for long-term website lead generation. Our websites are designed well for humans and bots and our clients own the sites we build for them. Which is not the norm in the industry, but we want to make sure our clients have control of their own website.

  • Design logos, QR codes, flyers, business cards, and other marketing collateral.

  • Setup CRMs, lead management, prospect management, and project management tools, setup integration and automation, and processes and workflows to increase efficiency or effectiveness. We also setup processes for accountability for marketing tactic execution (and other areas).

  • Social Media Platform Setup and Social Content – content, algorithm tricks, and more. We write and schedule monthly social content for clients across multiple platforms including Google, Facebook, X, Instagram, YouTube, and others. Here are a few examples:

    • Facebook Profile Updates, Posts, Reels, and Stories, Facebook and Instagram Ad Setup, Facebook and Instagram Ad Management, and Instagram Posts and Reels

    • LinkedIn Personal Profile and Company Page Setup, LinkedIn Posts, LinkedIn Ad, and LinkedIn Ad Management

    • YouTube Profile Setup and Management, YouTube ads, + YouTube Shorts and Videos

  • Google Business Profile Setup and Updates, Google Search Console, Google Analytics, Google Tags, Google Ad Setup, and Google Ad Management

  • Online Groups, Reels, YouTube Shorts, and TikTok Videos

  • Next Door Posting and Ads

  • Yelp and Bing Management

  • Etsy, Wayfair, Amazon, or Shopify product page updates and site content to optimize products for searches.

  • Directory Setup, Posts, and Management, Directory Ad, and Directory Ad Management

  • Newsletter Initial Setup and Monthly or Quarterly Newsletters

  • Mailers and Traditional Advertising and more!

Comprehensive Consulting Solutions

Is an Accredited Business with the Better Business Bureau

Schedule a Consultation to Learn More

What Our Clients Say About CCS:

  • "Mollie's guidance has been a game-changer for my lighting business startup. Her energy and knowledge are truly exceptional. If you're a small business owner looking to grow your online presence, I highly recommend Mollie. She has made a massive impact on my journey, and I couldn't be more grateful!"

    - Rory S.

  • "Since I found this company on google it has been a satisfying experience, every time I have my meetings with Mollie I always learn something new, her help has been fundamental for my business. Highly recommend đź‘Ś"

    - Marisela P.

  • "Mollie is absolutely the best! She has been very patient with us getting our business up and going. She knows just the right way to train us and point us into the correct direction. Anytime we have any questions, she is always there to help, no matter the time. Would recommend her to anyone and everyone in need! She is amazing!"

    - Nikki C.

Comprehensive Consulting Solutions for Small Businesses

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Comprehensive Consulting Solutions for Small Businesses 〰️

mission statement

Mission Statement

Help as many small businesses as possible with their opportunities, while increasing efficiencies in their core, foundational areas.

Values

Values:

  • Take Ownership

  • Do What is Right

  • You Get What You Give

  • Practice Active Listening

  • Use Emotional Intelligence and Empathy

  • Have Fun – Happiness is Important

Vision Statement

To accelerate small business owners’ revenue growth through knowledge and a new perspective. ​

Why Comprehensive Consulting Solutions?

Meet the Team

  • Meet the Team - Rory

    Rory McKenna

    Social Media Manager

  • Meet Us - Sue

    Sue McKenna

    Marketing Manager

  • Meet Us - Kaitlyn

    Kaitlyn Rice

    Content Creator

  • Meet Us - Mollie Watkins

    Mollie Watkins

    Accredited Small Business Consultant®

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